faq

src/.vitepress/config.mts

@@ -57,6 +57,7 @@ export default defineConfig({
         items: [
           {text: 'Introduction', link: '/introduction',},
           {text: 'Features', link: '/features',},
+          {text: 'FAQ', link: '/faq',},
           {text: 'Fees', link: '/fees',},
         ]
       },

src/faq.md

@@ -0,0 +1,44 @@
+# Frequently Asked Questions
+
+## Where can I get help?
+
+* Use the on-site chat app to immediately talk with support, when available.
+* Join our [Discord server](https://discord.gg/fqp9JXXQyt)
+* Email [support@dexorder.trade](mailto:support@dexorder.trade)
+
+
+## Open Order not Executing
+
+First check the balance in your trading vault. Your orders can only trade the tokens
+you deposit into your trading vault and cannot touch any tokens in your owning wallet
+account. Orders which are paused due to not having enough input tokens show a status
+of "Underfunded."
+
+There is also a minimum amount per execution, which is 1% of the total amount. If the
+funds in your vault are not enough to execute even 1% of your total order amount,
+then no attempt will be made to trade, since tradeable amount is too small. Make sure
+your vault has enough funds to execute at least 1% of your total order.
+
+For limit orders, make sure you have chosen the correct option between "Limit" and
+"Breakout."  Choosing the incorrect option will ask the order to fill on the opposite
+side of the line you drew.
+
+|          | Limit | Breakout |
+|----------|-------|----------|
+| **Buy**  | Below | Above    |
+| **Sell** | Above | Below    |
+
+
+## Market Order "Expired" with Partial Fill
+
+Market Orders have a slippage control parameter which is set by default to 0.30%.
+If your market order is large enough to move the pool price by more than this amount,
+then only part of your order will be filled. The rest of the amount, which would
+cause too much price slippage, is not filled. Since a market order does not have
+any duration and does not try a second time, the order completes without being
+completely filled. This state is called Expired, meaning the order ended before
+being completely filled.
+
+The slippage control of 0.30% is compared against the 10-second TWAP provided by
+the Uniswap v3 oracles. This may be slightly different than the current pool price.
+

src/index.md

@@ -31,13 +31,13 @@ features:
     details: Split orders across time to average your price or manage big orders.
     icon:
       src: /dca-ico.png
-  - title: Stop-loss & Take-profit
-    details: Automatically exit your postions in a 24/7 market (Coming Soon)
-    icon: '±%'
   - title: Breakout Orders
-    details: Jump on fresh trends and buy when the price breaks <i>above</i> your price level.
+    details: Jump on fresh trends and buy when the price breaks <i>above</i> your level.
     icon:
       src: /breakout-ico.png
+  - title: Stop-loss & Take-profit
+    details: Automatically exit your postions in a 24/7 market<br/>(Coming Soon)
+    icon: '±%'
   - title: Fast and Cheap
     icon:
       light: /arb1-dark.svg
@@ -45,3 +45,4 @@ features:
     details: Running on Arbitrum One means orders trade fast with cheap gas. More L2's coming soon.
     
 ---
+<iframe width="560" height="315" src="https://www.youtube.com/embed/hY0zFFLjsUI?si=1ws5B_JiAtt0d5I9" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen style="margin:auto;margin-top:2em"></iframe>

src/introduction.md

@@ -1,6 +1,6 @@
 # What is Dexorder?
 
-<iframe width="560" height="315" src="https://www.youtube.com/embed/IFaU4dQy5BE?si=4uuS8uUADrK2AzcV" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe>
+<iframe width="560" height="315" src="https://www.youtube.com/embed/hY0zFFLjsUI?si=1ws5B_JiAtt0d5I9" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe>
 
 Dexorder is an on-chain system providing advanced order management for DeFi traders. Dexorder is noncustodial and runs on the [Arbitrum One](https://arbitrum.io/) network (more L2's coming soon).